CCDM stands for Care Capacity Demand Management. The CCDM Programme is a set of tools and processes that help DHBs better match the capacity to care with patient demand. The goal is quality patient care, quality work environment and best use of health resources.
This website is the toolkit for the CCDM programme. There is a road map for each CCDM component and a set of documents that take you through implementation step by step. The toolkit helps set up the processes needed to be successful. The home page will give you a quick view of the whole programme and links to some documents. Subsequent pages provide more detail.